flat rate shipping for contiguous u.s.a.

we use flat rate shipping to save you money! the average cost to ship a box is $11-$20!!! yes, shipping is expensive! we appreciate your business, therefore some of the shipping cost is on us. hooray!

at this time we are only shipping to contiguous united states. we are not shipping to hawaii and Alaska, yet.

processing and shipping estimates

Orders are processed Monday to Wednesday (excluding school holidays). Therefore, you should receive your items in one to two weeks, depending on when the order was placed and your location. we will do our best to meet these shipping estimates, but cannot guarantee them. you will receive a tracking number once your oder has shipped.

we are not responsible for delays, re-routes, or failed deliveries of your package.

shipping candles during the summer heat

Please bring your candle purchase indoors as soon as possible. it is preferred that a package with a candle not be left outside on your porch for hours.

returns and exchanges

most of our products are made to order therefore, we do not accept returns or exchanges. if you are not satisfied with your purchase please use the contact form to let me know. i appreciate and value your feedback. thank you so very much for being a awl customer!